Workflow & app guides

Install the renderBeamer app and start it. Once renderBeamer is done with the installation process, you need to choose the default download directory. This path will be used as the main output place for all your renders. Next, just log in using the account ID you received or your account email. Please keep in mind that the app should always be running in the background whenever uploading a project or downloading rendered frames.

renderBeamer startup windows - default download directory on the left, and login panel on the right

Once renderBeamer is installed and you’re logged in, you’ll see the Plugins panel. Plugins installation panel should automatically open after the first renderBeamer startup. You can also open it anytime you need to install additional plugins for your 3D apps.

renderBeamer 3D app plugins installation panel

Here in the plugins panel, you can install plugins that allow you to work with our farm. Once you installed the plugin for your 3D app, you can proceed to the next step.

Please keep in mind that each 3D app (DCC) you use needs to have a plugin installed to properly connect to and render on our farm.

Prepare the scene

Open your scene in LightWave layout and prepare it for rendering on a render farm.

Scene files should be saved in .lws format, version from 11.6.3 up to the latest one
Please use project folder. All needed assets should be placed in the correct place (.lwo files in \Objects\, textures in \Images\ etc). Please always use relative paths (Objects\MyObject.lwo) instead of absolute paths (like C: Project1\Objects\MyObjetc.lwo).
Spaces in object, scene, and asset names should always be avoided and replaced with an underscore (“_”) simply because LightWave network rendering can’t handle spaces.
Saving animation switch should be OFF because we render scenes to frames, not animations
If there are dynamics/particle systems used in the scene, you should create cache files for them. Otherwise, we will calculate caches on our side and will charge extra for the node render time.
Radiosity / GI setup – should be prepared for multi-machine rendering in both render engines – LightWave & Kray.
If the scene needs radiosity / GI caching before rendering, please calculate .radiosity files and connect them to the scene before sending the project to farm.
Plugins – we support a lot of Lightwave plugins & add-ons, however, if you are using some extra add-ons, please contact us and we will check for plugin availability.
Additional outputs – we support all kind of external LightWave outputs – main output, composite buffer output, PSD Manager output, EXR Trader output. Also, Kray buffers are supported.
Kray engine – we support all Kray renderer features for LightWave.

Use the Plugin

After installing renderBeamer and LightWave 3D plugin, you should receive renderBeamer options available under the Render tab.

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If you don’t have renderBeamer sub-menu, that means your LightWave was unable to automatically add the plugin to Layout. In such case, you need to add renderBeamer plugin manually. We suggest checking the solutions in this article to help you fix the issue.

To continue, just load your project and prepare it exactly as when rendering on your local machine. This should also include configuring render outputs and custom compositions for them.

When the scene is prepared, please run our plugin by clicking “renderBeamer”. Our LightWave3D plugin is a “one button” solution. You don’t need any additional setup to render your scene on the farm. Everything – including frame range, resolutions, selected camera, quality settings and output format will be rendered just like the settings you have in the scene. That also includes additionally supported render engine – Kray. Kray settings like render buffers and linked GI files will also be forwarded to farm.

!!IMPORTANT!! Due to LightWave3D issues with rendering animated assets, we strongly suggest using image sequences! This is a known bug that has been reported to NewTek, and hasn’t been fixed yet. Also, image sequences setup resets the start and end frame options when saving and loading the scene on another machine (even on the exact same LightWave version!). Because of that you need to contact our support (available via Live Chat or Skype) and ask to fix the start/end frame image sequence setting before submitting the scene to render queue!

Upload the project

Once our plugin completes the scene export, your project will be redirected to renderBeamer to be uploaded. renderBeamer is a standalone uploader/downloader application that works in conjunction with our plugins. Simply put, it takes care of the file transfers.

After the scene has been fully uploaded, the app will show you a window with a direct link to your scene on Web Manager (web dashboard). To continue just use click here to submit job button. If for some reason you closed the window with the link or it didn’t work, don’t worry, you can locate your project in the web dashboard and submit your scene by clicking on the scene file later (more on that in the next step). You can also copy link to clipboard and manually paste it into your web browser.

renderBeamer window with upload confirmation and a link to add the job to render farm

Submit the job (add the job to the render queue)

Now that your project is uploaded you will need to follow the final step - creating and submitting a job to render farm. Web Manager is a home to all your projects and render jobs.

If you followed the link generated earlier by renderBeamer, you will now see the job submission window with several fields and settings. If you didn’t follow the link or it didn’t work, you can do it manually by locating your project in the projects panel, finding the scene file within the project folder (in your folder structure look for the folder called “data”, i.e. Project_name/Scenes/SceneName.lws), and clicking on it to open the job window.

creating a job directly from the Web Manager file browser

Our system automatically detects your settings in the scene and uses them to render the job. Before submitting the job to the render queue, please make sure that everything is correct and make adjustments if necessary.

Frame range - use this field to put in the frame range you want to render. Frame range example for animations: 1to740s1 - this is a sequence of 740 frames in total and all the frames 1 to 740 will be rendered. The parameter "s1" means that every subsequent frame in the given range will be rendered. If you want to do a test first, set a higher s value, e.g. "s20", which will result in every twentieth frame in the animation range to be rendered. So if you set the range to 1to740s20, then the frames 1,21,41,61,81,101,...,741,761 will be rendered.

If you have multiple cameras in your scene and you’d like to modify the frame range for all of them at once, you need to tick the checkbox to enable the frame range field.

If you only want to render a single frame (still image), you should input a single frame number into the field. For example, 1 will render the frame number 1.

Note

If you are going to render an animation or a still image, we always recommend that you perform a test before the final rendering:

- For animations, the best way to get a cost estimate is to run a test of the scene on the farm with around 20 frames spread evenly across the range. For example, a frame range 1to200s20 will render every 20th frame as a test and based on that our system will produce a cost estimate for the full render.

- For stills, please render the image in 1/5 resolution or any other smaller resolution. In the case of 1/5 resolution test, the cost of full resolution render will be 25 times bigger than the cost of a test. For example, if you want to render an image in resolution 5000x6000, run a test in 1000x1200 res first. If your test costs $1, then the estimated cost for the full res image should be around $25 (5 x 5 = 25). For a 1/4 test it would be $16 (4 x 4 = 16) and so on.

There's more information about running tests and estimating the cost in our documentation.

job settings: priority, version, retries

Priority - before adding a job to the render queue, you can decide how you want to prioritize it. Depending on the queue and farm traffic, a higher priority may allow your job to quickly acquire nodes to render your project faster. Each priority has a different rate and gives you a different number of nodes - a detailed list can be found here: https://garagefarm.net/pricing

Version - by default, the version of LightWave is set to the same version you have uploaded the project with. However, if you need to use a different version of LightWave than the one detected, you can choose a specific version available on the list.

Retries - the value for this option is set to 5 by default. This means that if a rendering process fails or the software crashes, our system will perform two additional rendering attempts. We recommend leaving this option set to default (value 2) as this is the optimal setting to retry rendering in the case of some random 3rd party software errors.

Preferred hardware (node groups) - by default, the system sets the preferred hardware to nodes with 62GB RAM. As we render LightWave projects on a CPU device, you can switch the node group button to a custom setup and select the particular group of nodes either based on CPU cores or RAM:

CPU - based on the CPU device you can select between a group of nodes based on the minimum amount of RAM available or the CPU type:
- RAM preference: Min. 62GB RAM; Min. 121GB RAM
- CPU preference: Intel Xeon v4 / 22 cores; Intel Xeon v4 / 44 cores; AMD Epyc 3gen / 32 cores

custom hardware setup: node groups available for CPU

The full technical specification of nodes can be found here: https://garagefarm.net/pricing#specs

If you know that your scene requires more than 62GB RAM, then when adding a job to the queue select the group with 121 GB RAM or more to render more optimally only on nodes that have more RAM.

Blender Guide — job settings: advances settings

Advanced settings‍

Job dependencies - if you want this job to start rendering after finishing another job that is in the queue, you can select it here. As a result, the current job will not start until the selected dependency job has finished.
Custom node version - if you need a different software setup (e.g. custom software version), put here the value you received from our support. Note that inputting a wrong number may cause errors during rendering.
Custom script - if your job requires a modified environment or adding a custom script (prepared by our support team), e.g. custom plugin installation, select the available script from the list.

The advanced settings above are empty by default, please do not modify them without consulting support first.

‍Job node limit - by default, the value for this option is empty and so the nodes are assigned automatically depending on the job priority and nodes availability on the farm. Nevertheless, if you want to limit the number of nodes for the given job, please put here the value of the maximum number of nodes you want to be used during rendering.

job settings: paused state, submit & cancel button

Add job as paused - if you tick this option and then submit your job, it will be added with the status “paused”. This means that it will not start rendering automatically. It is useful to use this option if you intend to add the job to the queue, but you do not intend to render it at the moment. After adding a "paused" job, you can resume it at any time by selecting the "resume job" option (right-click on the job).

Submit - when you press this button, the system will immediately add the job to the render queue. Please remember to check all settings before submitting a job!

Cancel - if you do not want to add the current job to the render queue or you want to reset your settings and add the scene again, you can use this option. The submission window with the settings for the given job will be closed and all changes will be cancelled.

switch for enabling the “Create video sequence from output frames” option

Create video sequence from output frames - You can create animated video outputs right after rendering frames. Select “Create video sequence from output frames” switch and set all desired video output settings. With the switch ON, the farm will run an additional job to render the frames sequence to a single video output.

additional job settings: Create video sequence from output frames

More info about the settings available in the "video sequence job" you can find in our dedicated article.

Monitor render progress

After giving your render settings a final check and choosing your preferred priority hit Submit to add your job to the render queue. If you’re a first time user, you will have received $25 worth of credit to test out our service. The credits should be enough to run a few test jobs and get you familiar with the service.

You can right click on the job to get additional options: change priority, pause job, kill job, clone job, and archive job.

The estimate is based on the currently finished frames, and is an approximation at that point. Rendering a test as prompted in the plugin (using a step i.e. 1to100s10) is highly recommended for more accurate estimates and for detecting potential errors.

Jobs added to render queue and options available under the right mouse button

When the job has started rendering, you can check the real-time progress of currently processed frames. To do that, just select the render job from the main project list and then click the arrow on the top right side to open the progress panel.

Web Manager progress panel showing currently rendering frames

The Progress Panel (the panel on the right side of the screen) will show its content only when any of the jobs is selected. The panel is divided into 3 sections.

‍Active frames - it shows currently rendering frames. When a frame finishes, it is moved to the second section Done frames. If you select any frame in the Done frames list, you can then access the render output process log in the bottom section called Process results.

When you’re in the Progress Panel and right click on any of the currently rendering frames in the “Active frames” section, you can access the real-time render log from our nodes.

Please keep in mind that if a job has finished rendering, the frames list in the “Active frames” section will be empty because all frames are already rendered and the list is moved to “Done frames”.

Real-time render log from our node accessible in the “Active frames” section under RMB

Download and review frames

Each frame that has completed rendering is downloaded automatically to your local drive to a directory you selected in the renderBeamer application. If you’re not sure where your download folder is located, you can double check it or change it in renderBeamer’s settings (click on the cogwheel). Also, make sure you have auto download turned on to get the frames downloaded as soon as they are available. If this box is unchecked, you will have to click on each job in Beamer's "downloads" tab, and manually download the frames.

renderBeamer default settings with auto download ON

If you prefer more control over what to download and when, you can also download your frames manually. To do that, just turn off auto download switch in renderBeamer settings and go to the “downloads” tab. Next, select the desired render output using a checkbox, and click the download button.

renderBeamer downloading frames for a selected render job

This workflow will download all rendered frames for the selected job or jobs. However, renderBeamer also gives you an option to download individual frames. You need to use the list files function under RMB to do that

renderBeamer listing files option for selected render job

Once files for the selected job are listed, just roll down the list and select the files you’d like to download using checkboxes. Next, use the same download button.

renderBeamer downloading only selected frames from a render job

Once your frames are downloaded, you can use open directory option under RMB to open the folder where frames are saved.

Please make sure you keep renderBeamer running whenever you have jobs rendering to get the frames downloaded right away. It may happen, however, that your frames aren’t downloading in the given moment, and most likely that’s because our application checks for the files on the server in 15 minute cycles and it is currently in between the cycles. You can click refresh list to force the check without waiting for the next cycle.

Purchase credits

You’ll need to charge your account to continue using the service when you use up all your trial credits. Please note that when your balance goes below $0, you won’t be able to download rendered frames or start new render jobs. You can make payments in the Billing panel in Web Manager. We accept debit cards, credit cards, PayPal and DotPay payments. Also, you can purchase credits via Revolut or Zen.

If your rendering needs are high or you plan to render regularly, please make sure to check out our volume discounts.

billing panel where you can buy credits, view cost & payment history, and view discounts

In case your account balance goes below 0, any current jobs will be paused - all frames/strips that were in the middle of rendering will be completed but any subsequent frames/strips will not start rendering. To download rendered frames, your account balance must be positive or equal to $0.

Contact us anytime

You can talk to GarageFarm.NET’s tech team any time of the day, any day of the week. We’re here to help you get started, answer your questions, and assist you in any way. Don’t hesitate to give us a shout.

You can contact us through our live chat accessible in the web dashboard or our desktop app when you log in to your account or message us here through the guest chat.

We also recommend checking out our FAQ page which answers most of the questions new users have.

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Table of Contents

FAQ

Frequently asked questions

Everything you need to know before starting your first render.

Get Started

General

Uploading & Downloading

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General

Uploading & downloading

Getting started

Testing & estimating

Pricing & billing

Do I need to get a subscription?

On GarageFarm, you pay as you go. Pay only for the time you are rendering. It’s up to you how much you spend. It can be anything between $10 and $10,000 or much more. You’re not required to purchase a subscription and you won’t incur monthly charges for using the service.

Pricing & billing

Do I need to register an account?

To use GarageFarm cloud render farm you need to register an account and then activate it. Registration is straightforward and requires you to provide your name, email, and country. You will get a verification link in the email. When you open the link, your account will get activated and will be ready to use.

We don’t require a credit card to start using the service. As soon as you register and activate an account, you can use a trial that comes with starter credits.

Getting started

Do I need to upload my project again after rendering a test job?

You can submit a job that has been previously tested by right-clicking on it in the web dashboard and selecting ‘Render full range’ without uploading the project again. Please note that the “Render full range” is available for jobs that have been previously rendered with a step (i.e. 1to400s20). Certain renderers and GI modes won’t allow using this feature and you will need to upload the scene again to render the full range.

Uploading & downloading

Do you accept American Express card payments?

Yes, we accept American Express card payments. AmEx card payments are possible when you process a transaction through PayPal or Revolut.

Pricing & billing

Do you have ISO certification? Is GarageFarm ISO certified?

We understand that your projects are valuable and confidential, and we take security very seriously.

GarageFarm's sister company, and our infastructure provider, Copernicus Computing is certified as ISO 27001 compliant which means that the organization has been audited by an accredited certification body and have demonstrated that it has implemented an information security management system that meets the international quality standards.

This certification ensures GarageFarm customers that the rendering services comply with strict security and privacy standards, providing an additional level of trust in how their data and projects are managed on the GarageFarm platform.

To learn more about the ISO certification and its implementation process by our sister company, you can read this blog article. You can also view the ISO 27001 certificate here.

General

Do you offer discounts for students?

Sorry but we don’t. You should try our Low priority, though. It’s great for students and artists who are just starting out. In addition, each account comes with $25 trial credits. You can obtain additional credits through coupons giveaways. Make sure to follow us on Twitter or sign up for our newsletter to stay in the loop.

Pricing & billing

Do you offer to sign an NDA?

We can either offer to sign our NDA or sign the NDA provided by you after our legal department reviews the document and approves it.

General

Do you support 3rd party plugins? What if I use a plugin that you don’t have on your farm?

We have a broad range of supported plugins that we constantly maintain and update. If you happen to use a plugin that we don’t have or have a different version currently installed, it‘s not a problem. Talk to us via live chat and tell us the app/plugin you’re using. We’ll explore purchase options. If the software is free, we’ll try to get it installed on the farm within a few hours.

Please note that the custom plugin installations apply only to users rendering on Medium and High priorities. Take a look at the list of apps and plugins supported on GarageFarm https://garagefarm.net/supported-apps.

General

Do you support CPU and GPU rendering? What software can render on CPU and what on GPU?

On GarageFarm, you can render on nodes that either use CPU or GPU. The computing device you choose to render on largely depends on your 3D software, the technology it supports, and compatibility with our hardware.

For example, if you're using Redshift, you can mainly render on GPU because that's how Redshift is built (with an exception of newer Redshift that has a CPU rendering capability). If you're using Cycles in Blender, you can choose either CPU or GPU because Cycles supports both technologies and both modes are supported on GarageFarm. V-Ray also supports both CPU and GPU, and both modes are supported on GarageFarm.

Rendering modes supported on GarageFarm:

V-Ray - CPU and GPU

Corona - CPU

Redshift - GPU

FStorm - GPU

ProRender - GPU

Cycles - CPU and GPU

Cycles 4D - CPU and GPU

Arnold - CPU

Cinema 4D native engine - CPU

Modo native engine - CPU

General

Does your price include tax/VAT?

Our prices do not include the tax/VAT.

We are a United Kingdom-based company, which means that for everyone from the UK we need to add 20% of the VAT to the payment. Generally, HRMC will refund the VAT amount to British companies after filing the VAT Return form.

If you are from a country within the European Union, and you have a valid VAT number, the tax/VAT won’t be added to the payment.

If you are from a country within the European Union, but you don’t have the VAT number, we will add the standard VAT rate for your country to your payments.

If you are from a country outside of the European Union, you don’t need to pay the tax/VAT.

Pricing & billing

How can I check rendered frames?

Each completed frame is downloaded automatically to your local drive to a directory you selected in the renderBeamer application. Please make sure you keep renderBeamer running and the auto-download on whenever you have jobs rendering to get the frames downloaded right away.

As an alternative, when you’re logged in to your account on the website https://app.garagefarm.net/, you can preview all rendered frames in the web dashboard. In the file browser on the left, you can see all your project files. Navigate to the folder inside your project with Renders in the name at the end. You can double click on the frame to preview it online.

Uploading & downloading

How can I download frames?

To download frames you will need to open renderBeamer - our desktop client app. If you have auto-download turned on in preferences, the frames will automatically download to your local drive as soon as they finish rendering. If the auto-download is turned off, you can download the frames manually by going to the downloads tab, selecting the job from the list, and right-clicking or hitting the download button. Each frame will download to a directory you selected in your renderBeamer preferences. If you’re not seeing the job or some frames are missing, try the refresh button - it will sync the app with the cloud. Check out our video tutorial showing how to download frames https://youtu.be/z0F0p5TSHRw?t=304.

Uploading & downloading

How can I get a render time and cost estimate?

You can get a quick estimate using our cost calculator. Remember, it’s only an approximation and only works for animations.

To get a more accurate estimate for animations, we recommend testing a few frames on the farm using a step. For example, if you have 400 frames in your sequence and set the frame range to 1to400s20, you will get 20 frames rendered in total. Our system will then calculate the cost estimate for the full range based on those frames rendered. An important thing to note is that test rendering using a step allows you to test the frames across the entire animation. This results in a more accurate estimation than rendering, for example, 5 successive frames from one part of the animation, i.e. 1to5.

Remember that the more frames you render in a test job, the more accurate the estimation is. Also, you won't need to render those frames again when you choose to render a full range after testing a job with a step.

The calculator works with animations only. To get an estimate for a still, render the image on the farm in a lower resolution.

Please render the image in 1/5 resolution or any other smaller resolution. In the case of a 1/5 resolution test, the cost of a full-resolution render will be 25 times higher than the cost of a test. For example, if you want to render an image in resolution 5000x6000, run a test in 1000x1200 res first, which is 1/5 of the full resolution. If your test costs $1, the estimated cost for the full-res image should be around $25 (5 x 5 = 25). For a 1/4 test, it would be $16 (4 x 4 = 16). You can apply the same logic to any other resolution.

Dive deeper into the why and how of running tests on a render farm https://garagefarm.net/blog/how-to-use-online-render-farms-part-2.

Testing & estimating

How can I know what the current farm load is?

Upon submitting a job on the web dashboard, you’ll be able to see the number of jobs that are currently rendering and waiting in the queue. You can use this info to decide which priority you need to use given the farm load.

General

How can I pay for the service?

We offer a variety of payment options that include debit/credit card, wire transfers, PayPal and some other e-wallets. We encourage you to check out this document detailing how to buy credits on GarageFarm https://app.garagefarm.net/payments.pdf.

Pricing & billing

How can I test the service?

Every new user gets trial credits when registering an account on GarageFarm. You can use the trial to test the service without making a commitment. The trial is sufficient to get familiar with the workflow and to test all features thoroughly.

You won’t be required to use a credit card or to pay when using a trial account on GarageFarm.

Testing & estimating

How can I upload my project to the farm?

Once you have an account on GarageFarm, you’ll need to download and install our software that includes a desktop client app and a plugin for the DCC(3D app) of your choice. After installing the software and a quick setup, you will be able to upload your project to our farm right from your DCC’s interface.

Uploading & downloading

How to get started?

Once you have an account on GarageFarm, you will need to download the desktop client app called rendreBeamer. It bridges your computer with the cloud. In renderBeamer, you can select a DCC (3D app) you want to integrate with. The integration is quick and simple and requires installing a plugin for your DCC.

The next step is to send a project to the farm from the interface of your DCC using the renderBeamer plugin. The full workflow is described step by step in our starter guide https://garagefarm.net/software-guides/general-guide.

Getting started

I got charged for frames that were broken or rendered too long. Can I get a refund?

Don’t worry. Please contact us and we will investigate the issue and will help you find the cause.

If the cause of the incorrect frames was our system failure, we will offer you a refund or some other form of compensation.

Please note that we can’t guarantee a full refund in cases where no tests were performed or the instructions provided in the system or documentation weren’t followed or were neglected. You can read about the Return Policy in our Terms of Service.

Pricing & billing

I have a new scene that uses assets from the same project already uploaded to the farm. Will I have to upload the entire project with all the assets again?

No! Our software will checksum the files that are already present on your GarageFarm account and upload only the new scene, new assets, or the assets that have been modified.

Uploading & downloading

If the calculator says my project would take 10h to render, is it the actual render time?

The calculator shows the farm render time in a best-case scenario where your job gets a maximum number of available nodes, however, in practice that number may vary. In addition, the calculator only shows the time of the nodes when they are rendering. It doesn't include the waiting time in the queue or the time a scene would need to open/load on the render node.

Testing & estimating

Is the farm secure? Can I render a confidential project on GarageFarm?

When uploading scenes to GarageFarm, all transfers are encrypted. Projects stored on GarageFarm are secured on internal servers safe from any external access. We will always ask for your permission in case we want to use your project files to provide better customer support and a better user experience. We will never share your files with anyone outside of GarageFarm without your written consent.

Following controls are in place to prevent unauthorized physical access, damage and/or interference to the data center building and office: Security guards, secure gate and doors to the servers area and server room. Secure gates and doors, barbed wire fence, security officers, security agency monitoring, security cameras, individually issued security cards for accessing separate areas of the building. To ensure physical security and restrict access and protect equipment we have security guards, access cards, reception, ID cards.

By system design, GarageFarm users are not allowed to access any other data than their own. No client is allowed to access data directly. Each client is allowed to access only his data. Data access is highly secured against unauthorized access.

Our data centre operator provides secure internet connectivity. They do not have access to our local network and data contained there and the data transfer is securely encrypted.

We conduct penetration testing and vulnerability scanning at least once a year. We outsource the testing to our data centre operator's IT department. We evaluate our network and infrastructure security by routine checks. We also perform critical vulnerability software security updates - infrastructure systems and networking gear.

We perform regular sandbox tests of our own and acquired software against a set of rules. Additionally, we perform antivirus and malware checks. Security on developers' workstations is monitored with special care. We continuously and actively monitor network, firewall, and system device logs and employ all the newest security patches and updates company-wide. Our development team is regularly trained in the scope of software cybersecurity.

General

Is there a trial available?

Every account comes with $25 trial credits to allow you to test the service without commitment. You can use all the farm features just like on a full account with two limitations - 10 render nodes (machines) and 30 jobs. It means that you can render a project that costs no more than the amount of the trial credits and the number of jobs doesn’t exceed 30. While on trial you won’t be able to utilize the full rendering speed. However, as soon as you make your first credit purchase the node and job limitation will be lifted.

Getting started

What does GarageFarm do?

GarageFarm has been helping 3D artists meet deadlines and scale their businesses since 2010. It seamlessly connects with your 3D software and fully automates the process of rendering. You can send your scene right from the interface of your application without any complex and time-consuming setups. GarageFarm combines the best of both worlds - advanced technology and the human factor. When rendering with us you're never in the dark, left with no help and a looming deadline.

Don't take our word for it. See how our customers use GarageFarm and what they say about us https://garagefarm.net/case-studies.

General

What files should I upload?

To ensure correct results we’ll need all the files used in the scene: textures, proxies, xrefs, lights, cache etc. However, you don’t need to worry about it because our plugin will analyze the project and will collect all the files connected with the scene and upload them to the farm automatically.

Uploading & downloading

What should I do when a scene fails to render?

We have a team of experts that are online and at your disposal at any time of the day 7 days a week. All you need to do is reach out through our live chat and ask about the job that failed. We will troubleshoot it for you and assist you through the process.

General

What will happen when my render job is more expensive than the credits available in my account?

As soon as your account goes below 0, the render job will get paused (not killed!) and the currently rendering frame(s) will continue rendering until finished. This means your account will go to a negative balance. To prevent this from happening it is crucial to run test jobs before deciding to render full range or full-resolution renders in order to estimate job cost and plan accordingly.

The negative balance in the account is the responsibility of the user and must be paid to enable back full system functionality.

Additionally, if you are a new user and haven't made any payment yet, when your balance reaches -$50, the ongoing jobs will be killed to avoid accruing further costs.

Pricing & billing

What’s included in the rendering time and in the price? How am I charged? How is my render job billed?

We only charge for rendering time, in other words, the time nodes (farm computers) are working and actively processing a job. To break it down further, rendering time includes scene/asset loading, pre-processing, rendering, and output saving. All these processes influence the total time it takes to render a project and effectively that’s what is included in the final cost.

We don’t charge for jobs while they’re waiting in the queue, when they’re acquiring nodes, or when software is being installed on the node prior to starting a 3D app. The billing starts as soon as a job is assigned a node and the node starts rendering. We charge by the second and the pricing is all-inclusive - it encompasses electricity cost, license cost, and service cost.

See our Pricing page to learn more.

Pricing & billing

What’s your storage policy? How long will you keep my files?

We allow our users to store project data (project files and any files saved in an account) on our servers for a total of 28 days after a completed render job or project. We guarantee to safely store project data as they are within the initial 7 days. After that, we will relocate the data to archive storage for the remaining period. The archive storage isn’t guaranteed against data loss. We will completely and securely delete the project files stored in your account 28 days after the last completed render job in the given project.

General

When should I pay?

Initially, you receive $25 credits that you can use to run some test jobs and get familiar with our service. Once you use them up, you’ll need to buy credits to continue rendering. You should give our discounts offer a closer look.

Pricing & billing

Where are you based?

We are a UK based business, our data centre is in Poland, and the employees are working remotely from various locations in Europe, Asia, and Australia.

General

Why is running test jobs important?

Network rendering across multiple machines is very different from rendering locally on a single machine, especially when system environments aren’t the same as is often the case with cloud rendering. Tests help you determine whether your scene renders fine and produces the same results as on your local machine. On top of that, you avoid the situation where you pay for results that aren’t what you had in mind.

We always urge users to run tests first no matter how optimized a scene might be or how confident you are that the scene will render without any issues. Better be safe than sorry. In addition, tests cost very little and if the results are correct, the frames rendered in a test won’t be re-rendered and you won’t be charged for them when rendering full range.

Testing & estimating

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