Legal

Privacy policy

Legacy

PRIVACY

We collect the personal information you provide when opening an Account on the Service. We also store chat and email communication records between you and our support team under your Account. We use the information collected from our service (Your Account and communications data) to provide support and maintain Your Account. We also use this information to offer you content – i.e. announcing software updates, releasing new software, and notifying you regarding changes in your Account.
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We store your project files and render output on our internal servers that are secure from any outside access.
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We will always ask for your permission in case we want to use your project files to provide better customer support and better user experience, or to use your work for marketing purposes. We will never share your files with anyone outside of GarageFarm.NET without your written consent.
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We do not share personal information with companies, organizations and individuals outside of GarageFarm.NET.
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We work hard to protect you from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold by encrypting our services using SSL and a mandatory verification upon Account registration.

FILES STORAGE

GarageFarm.NET

‍We allow our users (You) to store project data (project files and any files saved in Your Account) on our servers for a total of 28 days after a completed render job or project unless otherwise agreed. We guarantee to safely store your project data as they are and unchanged within the initial 7 days. After that, we will relocate your data to archive storage for the remaining period. The archive storage isn’t guaranteed against data loss. We will completely and securely delete the project files stored in Your Account 28 days after the last completed render job in the given project.
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The standard data storage available per user account is 500GB. Extensions are possible and should be discussed with customer support or the account manager on a project-by-project basis unless an official agreement stating custom storage terms has been established.
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Xesktop

Each system image comes with a dedicated system drive (C:) with 200GB of available space. This drive should be used for installing and launching applications.

The Account comes with an attached storage drive (U:) that is shared across all system images on the Service. The standard data storage available per user account is 500GB. Extensions are possible and should be discussed with customer support or the account manager on a project-by-project basis unless an official agreement stating custom storage terms has been established.

The Account storage (U: drive) is time-limited. We allow users to store project data (project files, assets, renders, etc.) for a total of 28 days since the last activity on the Account. We guarantee to safely store the data as they are and unchanged within the initial 7 days. After that, we will relocate the data to archive storage for the remaining period. The archive storage isn’t guaranteed against data loss. We will completely and securely delete the files stored in Your Account 28 days after the last activity.

System images, including all applications installed and files saved on the C: drive, are automatically deleted after six months of inactivity.

CONFIDENTIALITY

You shall not use or disclose the Confidential Information of GarageFarm.NET or its Third Party Licensors during the Term of this Agreement and following the expiration or termination hereof without prior written consent. You agree to take all reasonable precautions to protect the Confidential Information of GarageFarm.NET or its Third Party Licensors, using at least the same standard of care as you use to maintain the confidentiality of your own Confidential Information. "Confidential Information" means non-public information of GarageFarm.NET or its Third Party Licensors relating to their business activities, financial affairs, technology, software, services, material, pricing, marketing or sales plans that may be provided to or accessible by you in connection with this Agreement. GarageFarm.NET will take the same standard of care to maintain your confidentiality.